Manage files on a device

You can browse drives, folders, and files on the managed device without starting a full remote control session. This lets you troubleshoot and send, retrieve, copy, paste, or delete files and folders directly.

The File System tab works much like Windows Explorer. You can:

Copy, paste, and delete files
Upload and download files between the device and your computer

The Last Action column shows the most recent operation performed on a specific file or folder.

This feature is only available for managed Windows devices with N-able N-central agents installed.

Launch the File System

Go to Views > All Devices and click the Network Devices tab.
Select the device Name.
Go to Tools > File System.

Navigate and Manage Files

Use the left pane to browse the folder hierarchy and the right pane to view folder contents.
Navigate to the file location and select the file.
To rename a file or folder, select the Edit (pencil) icon.
Select Refresh Now to update the view.
Use the Actions in Progress panel to monitor the status of ongoing operations, such as uploads, downloads, and deletions.

Toolbar options:

Send File – Upload a file from your computer to the remote device.

You cannot use Send File to upload folders.

Retrieve File – Download a file from the remote device to your computer.
Copy / Paste – Duplicate files or move them between folders on the remote device.
Delete – Remove files or folders from the remote device.